Account differences and what is not live

Most of Paydai is on for everyone. This page lists everything that is not, so you can check before you promise it.

What changes per account

Depends on	What changes
Which payment provider is connected	Instant payout, refund reversal, per provider schedules and wallet top up are Whop only. Withdrawals appear or disappear entirely. Transactions only exists on Fanbasis
Whether Whop setup is finished	Connecting Whop is not the same as finishing it. Without the company and API key, payouts do not work
Workspace settings we turn on	Closer commission on a payment link, and reusable links, are on per workspace
Whether buy now pay later is in use	The payment method fees card and the BNPL option at checkout only appear if a provider is set up
The rep’s own connection	A rep who has not connected their account sees no withdraw button, no matter what you have done

Setup and products

Feature	Turns on when	How to check
Connect your Whop company	Whop is one of the workspace providers	Open the setup checklist. No “Connect Whop Company” step means you are not on Whop
Set your payout schedule (checklist step)	Stripe or Fanbasis is connected	A Whop only merchant never gets this step and sets the schedule in Settings instead
Share your stats	The workspace has revenue worth sharing	The step hides itself until there is something to put on the card
Currency on a product	The product is a Whop product	Open the product form. No currency selector means it is not Whop
Hide from the marketplace	The product is a Whop product, and you are creating rather than editing	Only appears on create, never on edit

Payment links

Feature	Turns on when	How to check
Set the closer’s rate on the link	Workspace setting is on	Open any payment link form. No “Commission percent” field means it is off
Reusable links	Workspace setting is on	Open any payment link form. No reusable option means it is off
Buy now pay later at checkout	At least one BNPL provider is configured, and the link is one time rather than a payment plan	Switch the link to One time. If no BNPL choice appears, none are set up
Filter by provider	More than one payment provider is connected	One provider means no filter

Payouts and money

Feature	Turns on when	How to check
Instant payout	Whop is the provider, or is the selected provider	Open Settings. The toggle sits at the top of Payout Schedule, or is absent
Reverse commission on refunds	Whop is the provider, or is the selected provider	Same place, directly beneath instant payout
Schedule per provider	Whop and also Stripe or Fanbasis are both connected	A provider selector appears above the schedule
Wallet check before paying	Whop	Stripe payouts show “coming soon” instead
Top up prompt	Whop, and the wallet is short of the selected total	Only fires when the money is genuinely not there
A rep’s bank details, set by you	The workspace pays manual sales by hand, and the member is a closer or setter	Open any closer’s member page. No bank section means the workspace is not on that mode
Transactions	Fanbasis is connected, and you are a merchant or a closer	Cmd K, “Transactions”. Nothing means you are not on Fanbasis

Rep side

Feature	Turns on when	How to check
Withdraw your balance	On Whop: company and rep both connected. On Stripe: the rep’s own Stripe connected, and they are a closer, setter or manager	Look for the button on Balance. Absent means a connection is missing, not that the feature is broken
Connect your bank	Depends on which provider the workspace uses	Same as withdraw
Manage bank details	The rep is in a sales department, the workspace is on Stripe, and they are not the merchant	The card appears on Profile and opens Stripe’s own screen
Finish Whop setup	Whop is connected but the company and API key are not saved	The integrations page shows Whop as connected but incomplete. This is the one people miss

Feature	How to reach it	Who can
Invites list	Cmd K, “Invites”	Merchant, manager, admin
Refunds page	Cmd K, “Refunds”	Merchant side roles
Full leaderboard	Cmd K, “Leaderboard”, or the dashboard card	Everyone
Download reports	Cmd K, “Export”, or the card on Profile	Everyone
Choose a date range	Inside Download reports	Everyone
Export history	Inside Download reports	Everyone
Invoices	Cmd K, “Invoices”, or the card on Profile	Everyone

These are built but nobody can reach them. If someone asks, the honest answer is “that is not switched on yet”.

Feature	What it would do	Why it is not live
Claim a deal (rep side)	A closer or setter puts themselves on a sale they are not credited on	The button renders only for merchants and admins, and a merchant is never a closer or a setter, so nobody can reach it. Tracked as PAYDAI-125
Invoicing	Create and send invoices to customers from inside Paydai	Deliberately kept out, pending a product decision
Create invoice	The invoice builder	Same product decision
Workspaces page	A page at `/works`	A placeholder that renders the literal word “Workspace”
Direct Pay modal	Pay a rep directly from the Sales page	Switched off in the Sales page
Lite Sales tab	An older way of recording sales by hand	Superseded by manual sales on the normal Sales page
Per rep pause toggle on the member page	Pause one rep’s payouts from their profile	Not placed on any page. Pausing a rep works from the sale detail page instead

On “claim a deal”: right now a merchant adds a rep to the deal. Reps claiming their own is not switched on.