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Where: Team, then the Commission Plans tab · Who: Merchant, Manager, Staff. Closers and setters cannot see this tab A flat rate pays a rep the same on their first sale of the month and their fiftieth. A ladder pays more as they sell more. Build the structure once, assign it to a whole team.
Bands are marginal, not brackets. A rep who hits $60,000 does not earn the higher rate on all $60,000. They earn the first band’s rate on the first slice, and the higher rate only on the amount above it.

Building a ladder

Scope, window and currency are locked after creation, because live plans are already earning against them. If you get one wrong, create a new ladder rather than trying to edit it.

Assigning reps

Editing a live ladder

Editing bands does not move live reps. Nothing changes for anyone already earning until you sync.

Walkthrough

Commission ladders walkthrough

Build a ladder from scratch, simulate it, assign it to a team. Roughly 10 minutes. Recording pending.