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Where: Team, then the Commission Plans tab · Who: Merchant, Manager, Staff. Closers and setters cannot see this tab A flat rate pays a rep the same on their first sale of the month and their fiftieth. A ladder pays more as they sell more. Build the structure once, assign it to a whole team.
Bands are marginal, not brackets. A rep who hits 60,000doesnotearnthehigherrateonall60,000 does not earn the higher rate on all 60,000. They earn the first band’s rate on the first slice, and the higher rate only on the amount above it.

Building a ladder

Scope, window and currency are locked after creation, because live plans are already earning against them. If you get one wrong, create a new ladder rather than trying to edit it.

Assigning reps

Editing a live ladder

Editing bands does not move live reps. Nothing changes for anyone already earning until you sync.

Walkthrough

Commission ladders walkthrough

Build a ladder from scratch, simulate it, assign it to a team. Roughly 10 minutes. Recording pending.