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Where: Team in the left menu · Who: Merchant, Manager, Staff Where you add the people who sell for you, give them roles, and set what each person earns. The three step add wizard is the single most important flow in the product for a new merchant.

The team list

Adding someone

1

Name and email

Full name and email address.
2

Pick their roles

One person can hold more than one role, for example closer and setter.
3

Set the commission

A rate for every role and every combination of roles they hold.
Step 3 generates a commission row for every combination of roles. Someone who is both a closer and a setter gets three rows: closer, setter, and closer plus setter. This surprises almost everyone the first time.

Commission types

Rev Share is exclusive. It cannot be combined with any other role, and the form blocks it with an error rather than explaining why.

Managers

Invites

The invites list is not in the left menu. Press Cmd K (Ctrl K on Windows) and search for “Invites”.

Walkthrough

Building your team walkthrough

Add a rep, set their roles, set their commission, watch the invite land. Roughly 8 minutes. Recording pending.

Next

The member detail page

Change what one specific person earns

Commission ladders

Pay more as a rep sells more