| Feature | What you can do | Status |
|---|---|---|
| Your sales | Every deal you are credited on, with the customer, product, amount and your commission | ✅ |
| Your refund history | Deals that were refunded and what happened to your commission | ✅ |
| Open a deal | See the full breakdown, including everyone else credited on it | ✅ |
| Your payout date | When each commission is scheduled to reach you | ✅ |
| Your commission status | Whether each one is Scheduled, Outstanding, Paused, Paid or Reversed | ✅ |
| Instalment deals | For payment plans, your commission on each instalment separately | ✅ |
| Claim a deal you closed | Put yourself on a sale you are not credited on | 🚧 |
You see two tabs, Sales and Refund History. The merchant sees a third, Team Earnings. That one is merchant side only.
What the statuses mean
| Status | Meaning |
|---|---|
| Paid | The money has gone out |
| Scheduled | Has a payout date and is waiting for it |
| Not Scheduled | Earned, but no payout date set yet |
| Outstanding | Owed and ready to be paid |
| Paused | Held, either just for you on this sale or for the whole sale |
| Failed | The payout attempt did not go through |
| Withheld | Kept back by the business |
| Reversed | Clawed back after a refund |
| Cancelled | No longer payable |
If you are missing from a deal
Claiming a deal yourself is not switched on. Ask the merchant to add you to the sale. Next time, make sure you are credited on the payment link when it is created.