Your sales and commissions - Paydai

Where: Sales in the left menu · Who: Setter, Closer The same ledger the merchant sees, filtered down to what is yours. For a setter that means every deal that closed from one of your meetings.

Feature	What you can do	Status
Your sales	Every deal you are credited on, with the customer, product, amount and your commission	✅
Your refund history	Deals that were refunded and what happened to your commission	✅
Open a deal	See the full breakdown, including everyone else credited on it	✅
Your payout date	When each commission is scheduled to reach you	✅
Your commission status	Whether each one is Scheduled, Outstanding, Paused, Paid or Reversed	✅
Instalment deals	For payment plans, your commission on each instalment separately	✅
Claim a deal	Put yourself on a sale you are not credited on	🚧

You see two tabs, Sales and Refund History. The merchant sees a third, Team Earnings. That one is merchant side only.

What the statuses mean

Status	Meaning
Paid	The money has gone out
Scheduled	Has a payout date and is waiting for it
Not Scheduled	Earned, but no payout date set yet
Outstanding	Owed and ready to be paid
Paused	Held, either just for you on this sale or for the whole sale
Failed	The payout attempt did not go through
Withheld	Kept back by the business
Reversed	Clawed back after a refund
Cancelled	No longer payable

If your cut is missing

Claiming a deal yourself is not switched on. Ask the merchant to add you to the sale. Next time, ask the closer to name you as the setter on the payment link when they create it.

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