Paying out
After the money moves
If a rep says they have not been paid
Check these in order.- Are payouts paused on the workspace? See Paydays and payout rules.
- Is that rep paused on that sale, or is the whole sale paused? See Sales and commissions.
- On Whop, is the wallet short of the total?
- Has the rep connected their own payment account? Without it there is nowhere for the money to land.
Walkthrough
Paying your team walkthrough
From “this rep is owed” to “the money is in their bank”. Roughly 6 minutes. Recording pending.
