> ## Documentation Index
> Fetch the complete documentation index at: https://docs.itspaydai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your Balance

> Three balances, what moves between them, and when.

**Where:** Balance in the left menu · **Who:** Setter, Closer, Manager

The page you will open most. Three numbers, and a history of everything that has landed.

## The three balances

<CardGroup cols={3}>
  <Card title="Balance Pending" icon="hourglass">
    Commission you have earned but that has not been released yet. It is yours. It is not movable yet.
  </Card>

  <Card title="Available balance" icon="circle-check">
    Released and ready. This is what you can take out.
  </Card>

  <Card title="Sent to bank" icon="landmark">
    Everything that has already reached your bank account.
  </Card>
</CardGroup>

<Tip>
  Those are the exact names in the product. Quote them when you raise a question and it will be answered faster.
</Tip>

## What you can do here

| Feature               | What you can do                                                    | Status |
| --------------------- | ------------------------------------------------------------------ | ------ |
| Your payouts          | Every payout that has come to you, with the detail behind each one | ✅      |
| Withdraw your balance | Move your available balance out                                    | ⚙️     |
| Connect your bank     | Set up bank details so payouts can reach you                       | ⚙️     |
| Manage bank details   | Open your provider's own screen to change bank details later       | ⚙️     |

## Why there is no withdraw button

This is the most common question reps ask. The button depends on the provider and on your own connection.

| Workspace is on | The button appears when                                               |
| --------------- | --------------------------------------------------------------------- |
| **Whop**        | Both the merchant's company and your own account are connected        |
| **Stripe**      | Your own Stripe is connected, and you are a closer, setter or manager |

<Warning>
  If the button is not there, a connection is missing. It does not mean the feature is broken. Start by connecting your own account in [Integrations](/setter/integrations).
</Warning>

<Note>
  Manage bank details opens your provider's own screen and leaves Paydai. That is expected.
</Note>

## Walkthrough

<Card title="Getting paid walkthrough" icon="video" horizontal>
  The three balances, what moves between them, and when. Roughly 5 minutes. Recording pending.
</Card>
